FAQs
Why choose Michelle's Paw-fect Pets? Our in your home pet grooming service offers a stress-free alternative for your pet that allows them to still receive professional grooming. Providing a safe environment within their own familiar surroundings, giving senior pets and pet parents, pets that suffer from anxiety or cats, who are not too keen on leaving their own home, easy access to essential services.
What payment methods do you accept? We accept Cash, Tap To Pay (Debit, Visa, Mastercard) and E-Transfer
What do I need to do to prepare my pet and/or home for the grooming? Before your pets grooming appointment we strongly recommend, they have a chance to relieve themselves. They may want to have a meal first, but keep in mind if your pet is nervous, they may do better with an empty stomach, so they don’t get sick. Please inform us of any allergies as we do provide treats to encourage a more positive experience. We ask you to have a small area such as a bathroom or laundry room available for the groom with a tub/shower if you have opted for a bath. (plus towels) We provide everything else needed for the groom. As we do try our best to tidy up after each grooming appointment, there may be some tiny bits of hair left behind.
What is included in a standard dog grooming package? - Our standard grooming package includes a cleansing bath with a double shampoo and deep conditioner, specific to your pets coat type, nail trimming and file, ear cleaning, breed-specific haircuts, as well as additional finishing touches like a tidying up of the paw pads, trimming ear hair, and optional cologne.
What is included in a standard cat grooming? - Our standard cat grooming package offers a waterless bath, thorough brushing and dematting if needed, a tidy up of the sanitary areas, nail trim, and ear clean. We offer full bath packages, trims and lion cuts as well.
How can I prevent mats at home? Regular brushing and combing of your dog's coat are essential to prevent mats. It's important to avoid just brushing the top layer of fur, as mats can form close to the skin. This practice is particularly crucial for non-shedding breeds that enjoy swimming.
When should my puppy get their first groom? - The first visit for your puppy starts with an introductory puppy groom, 2 weeks after their last set of vaccinations. During their first visit your puppy will be introduced in a relaxed and fun way to the sights, sounds and smells of the grooming experience, with a puppy bath and light trimming. It is important to start at home with routine brushing and handling of their feet to encourage a positive experience for the future.
How often should I get my pet groomed? - Frequency of getting your pet groomed depends on the coat texture of your pet and their lifestyle. As a general rule we follow the following. Short-Haired/ Shedding: - Brush weekly; professional grooming every 2-3 months or as needed. Long-Haired/Shedding: - Daily brushing; professional grooming every 4-8 weeks; bathe every 4-6 weeks. Double-Coated : - Daily brushing (especially during shedding); monthly baths; professional grooming every 8-12 weeks for de-shedding. Curly/Wavy/ Non-Shedding: - Daily brushing; professional grooming every 3-4 weeks for haircuts. Wire-Coated/ Non-Shedding: Brush 2-3 times a week; professional grooming every 4-8 weeks.